Brand Graphix

Privacy Policy

Privacy Policy for Brand Graphix
Effective Date: 23 June 2025

At Brand Graphix, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, or services.

1. Information We Collect
We may collect the following types of personal information:

Full name

Contact details (email address, phone number, physical address)

Company or business name

Payment information (when placing an order)

Technical data (such as IP address, browser type, and device information)

Any other information voluntarily provided through our website or contact forms

2. How We Use Your Information
We use the information we collect for the following purposes:

To respond to inquiries and provide quotes

To fulfill and manage orders

To provide customer support

To send order updates, promotions, or newsletters (only if opted-in)

To improve our services and website performance

To comply with legal obligations

3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:

Trusted third-party service providers (e.g., payment processors, couriers)

Law enforcement or government bodies if required by law

Marketing platforms (only if you’ve opted into our newsletters or promotions)

4. Your Rights and Choices
As a user, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications

Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
📧 Email: info@brandgraphix.co.za
📞 Phone: 078 661 7561

5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and track usage data. You may adjust your browser settings to block cookies, but some site features may not function properly as a result.

6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. While we strive to safeguard your information, no system can guarantee 100% security.

7. Links to Other Sites
Our website may contain links to external sites not operated by Brand Graphix. We are not responsible for the privacy practices of third-party websites.

8. Children’s Privacy
Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised date. We encourage users to review it regularly.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Brand Graphix
📧 Email: info@brandgraphix.co.za
📞 Phone: 078 661 7561
📍 Address: 117 Pritchard and, Mooi St,Johannesburg